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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jodi meier

November 19, 2024

5  out of  5
rating by jodi meier
"We were referred State Farm after having a nightmare of a time with another insurance company and assured they would take care of us. From the first phone call from setting everything up to an an unfortunate ding on my car. We have had nothing but the most professional and courteous service you could ask for!!! Amanda and Billy are amazing!!! We highly recommend the Algona office to everyone and have done!!!"
We responded:
"Thank you Jodi for the kind words. It’s our mission to make insurance easy for everyone and your review mean the world to us. "
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Caleb Lehman

August 29, 2024

5  out of  5
rating by Caleb Lehman
"State farm did amazing job for finding a new insurance that works for me"
We responded:
"It's fantastic to hear that you found the perfect insurance with our help! Your satisfaction is our priority, and we're delighted to have met your needs. Thank you for the wonderful review!"
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Jacob Grubb

October 3, 2023

1  out of  5
rating by Jacob Grubb
"Like the rest of the insurance agencies they don't care about people with low icomes the insurance industry is nothing but greed"
We responded:
"Thank you for the review Jacob! We’ll continue to work hard for you and if there’s anything we can do just let us know."
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Corey Menning

May 1, 2023

5  out of  5
rating by Corey Menning
"Billy was super accommodating at meeting with me during a time that worked best for me. Not once did he seem rushed or distracted. He just gave me the facts and information I needed to make an informed decision. I didn't feel pressure at all, which I was thankful for. I would highly recommend Billy at State Farm in Algona!!"
We responded:
"Thank you Corey for the review! I appreciate that you took the time to share your experience."
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Jacci Addison

March 14, 2023

5  out of  5
rating by Jacci Addison
"Angie was so helpful in a time of need for my insurance card. Thanks for always being prompt!"
We responded:
"Thanks Jacci! Angie is a tremendous asset to the office, thank you for the recognizing her."
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Candace Segall

October 13, 2022

5  out of  5
rating by Candace Segall
"I cannot stress enough about how much I love this office. Billy Offerman has always been so helpful, knowledgeable, thorough, and always displays the utmost customer service. He most definitely puts the client first and for that I am very grateful. Whenever I call he is always willing to help no matter how big or small the issue is. He saved me sooooo much money and did so while increasing my coverage on my home and auto insurance!! I recommend EVERYONE i know to him and will continue to do so. Thank you Billy!!!"
We responded:
"Thank you for the positive review. I’m glad you enjoy all aspects of our agency!"
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fred brookhouser

September 27, 2022

5  out of  5
rating by fred brookhouser
"Great job, courteous people, wonderful place. We will be doing business with them for years to come. Thanks."
We responded:
"Thank you Fred for review! We look forward to working with you now but also the future."
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Jeany Reynolds

July 21, 2022

5  out of  5
rating by Jeany Reynolds
"I have been with State Farm for some time now. I have always enjoyed the friendliness as you walk into the office or the professional conversation on the phone! I have tried another insurance provider and came back to State Farm where I will stay! They always keep me up to date with what is going on with my account. Beyond pleased with the service they provide!"
We responded:
"Thank you Jeany for the review. We appreciate you as our customer! As always we’re here for you."
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Jake Johnson MTG

July 21, 2022

5  out of  5
rating by Jake Johnson MTG
"I saved over 60% on my car insurance switching from progressive. The algona office of great with communication!"
We responded:
"Wow, that’s an amazing number Jake! Thank you for choosing us to be your insurance team!"
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Jeffry Wolf

June 6, 2022

5  out of  5
rating by Jeffry Wolf
"Excellent communication! Fast and thorough handling of claims and inquiries! Very happy with their service!"
We responded:
"Thank you for taking the time to share your experience with our agency and for your kind words, Jeffry! We strive to provide you with the customer care that you deserve and we appreciate your feedback."
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Kristine Purcell

May 25, 2022

5  out of  5
rating by Kristine Purcell
"Kaycee has been very helpful with all my questions and getting things set up. She has a quick response and gives me peace of mind knowing my possessions are covered! Thank you for all you do."
We responded:
"Thank you for the excellent review! I’m happy to know you feel confident with Kaycee and our team."
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Tony Lacie Offerman

April 29, 2022

5  out of  5
rating by Tony Lacie Offerman
"In 2020 we went through a storm called Derecho. My brother is my agent so I won’t just say he took care of me because he is my brother. The on-site adjuster was fantastic to work with. I work In the construction industry through material distribution. I had a few issues with the pricing. I called my brother and explained the differences and he worked directly with them to get my claim satisfied to the pricing that the work is at. Billy has really done a good job for us and my friends and family. I would recommend him not because he is my brother but because he cared about our situation through the business aspect as if we were just any other client of his."
We responded:
"I truly appreciate the positive words and the review! Thank you for sharing your experience."
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harley burmeister

April 29, 2022

5  out of  5
rating by harley burmeister
"I switched to billy about 5-6 months and it has been nothing but smooth going, haven’t had any problems and if they have had any small problems or questions they contact you and let you know what’s going on, very professional"
We responded:
"Thank you Harley for the review! I’m glad that things are going smoothly for you and that we’re communicating effectively. I look forward working more with you."
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Tess Carrigan

April 29, 2022

5  out of  5
rating by Tess Carrigan
"Awesome customer service. Kaycee was amazing to work with getting my life insurance set up, working with my needs and my budget, it was a quick and easy process."
We responded:
"I’m happy to hear things went smoothly and you are happy. I appreciate you and your review of the agency!"
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Spencer Johnson

March 8, 2022

5  out of  5
rating by Spencer Johnson
"Was shopping for some different car insurance rates. All of my different options on coverage and rates were explained to me and even found out I was eligible for some great discounts. Staff was friendly and got back to me right away."
We responded:
"Thank you Spencer. We’re happy you choose our agency too! I appreciate your feedback."
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Allyson Johnson

March 8, 2022

5  out of  5
rating by Allyson Johnson
"I recently was in need of some information on insurance for my small business and life insurance. I had no idea where to start, but their office helped me quickly and answered any and all questions I had. Always friendly, thorough, and easy to work with"
We responded:
"Thank you for the review Allyson! I’m happy to hear your experience with our agency was extremely positive. We’re excited to help you!"
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Trudee Wilson

March 3, 2022

5  out of  5
rating by Trudee Wilson
"I absolutely love working with Kaycee. She's very knowledgeable and patient!"
We responded:
"Thank you for the kind words. I truly appreciate the feedback!"
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Devin Meier

March 1, 2022

5  out of  5
rating by Devin Meier
"I switched to Statefarm here in Algona after purchasing a home May of 2021. Since then they have provided me great prices on my home and auto insurances. They are always looking to help and reach out to me through phone, email, and even text messaging. I could not ask for a better team to help me with my insurance needs."
We responded:
"Thank you Devin for the amazing review. We appreciate the kind words and are happy to be your insurance team."
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Trent Erickson

February 3, 2022

5  out of  5
rating by Trent Erickson
"Had a great experience going over my life insurance options for myself and my child. Team is friendly and knowledgeable. Happy to help and answer any questions I have. Knowing we are covered helps me sleep better at night. Highly recommend."
We responded:
"Thank you for your review. We appreciate the opportunity to serve you and your family."
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Megan Heiderscheidt

January 26, 2022

5  out of  5
rating by Megan Heiderscheidt
"Algona is lucky to have this office in town. Billy, Amanda & Kasey do a great job and have top notch customer service! Billy also goes above and beyond to be involved in the community."
We responded:
"Our team works hard for you and our community. It’s easy to be involved in a community you appreciate. Thank you Megan!"
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Adam Asche

January 17, 2022

5  out of  5
rating by Adam Asche
"Kaycee is very helpful and responsive to questions. Great to have someone willing to go the extra mile for us!"
We responded:
"I appreciate your feedback Adam. Going the extra mile is what we do! Thank you for sharing your experience."
Profile photo of Megan Gerhardt

Megan Gerhardt

January 17, 2022

5  out of  5
rating by Megan Gerhardt
"Kaycee is the bomb.com and so helpful!"
We responded:
"Love the review! Thank you for the sharing your experience!"
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Amber Reed

January 17, 2022

5  out of  5
rating by Amber Reed
"Kaycee did a great job explaining our life insurance options for our 6 month old."
We responded:
"Thank you for the amazing feedback! Our team will always be here to help and we’ll always be here for all of your family’s needs."
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Dave Ludwig

January 8, 2022

5  out of  5
rating by Dave Ludwig
"Great place to do business"
We responded:
"Thank you so much for the wonderful 5 star review and your kind words, Dave! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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Abigail Wagner

November 8, 2021

5  out of  5
rating by Abigail Wagner
"Staff is very friendly, helpful and easy to work with."
We responded:
"We appreciate the amazing review! We’ll continue to be your 5 star insurance team for years."